How to return or exchange an item
-We will provide a return shipping label via email. Please print the label and tape it to the shipping carton.
-Place the original package into a shipping carton.
-Include the invoice and the reason for the return. If defective, please specify the defect.
-Please do not place stickers or shipping labels on the original manufacturer’s package.
-Return shipments are via insured delivery services (USPS, FedEx, or UPS). We are not responsible for lost or damaged packages.
-If an order is being returned for refund, the initial shipment fee incurred to ship the merchandise as well as return shipping charges will be deducted from the refunded amount.
Special Orders or Custom Order
No return on Special order or custom order.